Customer, Competitor and Supplier Analysis
Gaining insight into the external environment is extremely privileged with Bingoz!
Bingoz Approach
In the business world, companies that try to outdo each other and gain more market share to sell to common customer groups are called competitors. A customer is a consumer of a product or service offered by companies in exchange for a certain payment. A supplier is a manufacturer or wholesaler company that provides raw materials, and products to any firm.
Within the scope of Customer, Competitor, and Supplier Analysis Consultancy Services, Bingoz provides analysis for both customers and competitors to design customer interactions for companies to meet or even exceed customer expectations and thus increase customer satisfaction and loyalty. Bingoz is also in charge of for reporting regarding suppliers to review the performance of their existing suppliers or find the most suitable solution for their new requests for performing supplier analysis to find suppliers.
The following methods are applied throughout our Customer, Competitor, and Supplier Analysis consultancy service;
– 6W, RFM, or Churn Loss Analysis for Customers
– PEST or Competitor Sequence Analysis for Competitors
– For suppliers, multi-criteria selection and evaluation analyses such as technical competence, cost, geographical location, past performance
And the final reports are shared with company executives.
Service Scope
Advantages
Bingoz Consultancy helps you strengthen your strategies about your industry, products, and external environment by conducting detailed research and reporting on behalf of your company in your customer, competitor, and supplier reporting processes. In addition, it supports you in differentiating your processes with your customers or suppliers against your direct, indirect, or tertiary competitors by providing reports with suggestions and improvement points.